Readers' responses to news items are not only food for thought on newspaper websites, but also beyond. Many editors are worried about how they can maintain the balance between sufficient participation and a civilized debate in commentary sections. Where many news media in recent years decided to completely disable responses, DPG took a different approach...
Process natural text and media at scale
Media companies have to process large quantities of text, photos, videos and corresponding metadata. In addition to all this content, vast amounts of additional input is generated through online channels, including websites, social media and apps. This data, too, has to be managed and moderated. The Trendskout AI enables media organizations to process and analyze data automatically and to link them to the right actions for further follow-up. This improves efficiency and unlocks siloed data for deeper understanding.
Case Study: ``Trendskout algorithm is our first line of defense for inappropriate reader response.``
HLN can count on Trendskout to find the equilibrium between uncensored reader input and the quality of debate in its comment sections. While many competing newspaper and magazine editors opted to phase out the possibility to comment completely, HLN relies on Trendskout’s artificial intelligence to filter inappropriate comments instantly.