Automate time-consuming workflows

Satisfied customers deserve good service. In order to be able to offer this service on a scale, it is recommended to analyze and automate labor-intensive processes where necessary. By automating various workflows that require manual control of text, speech, media or data, you increase the profitability for your organization and free up resources where human interaction offers the most added value. In addition to automation, Trendskout also offers advanced insights into the drivers of your processes. This, together with automation, not only increases the profitability of your processes but ultimately also customer satisfaction.

Applications

Advanced prediction

Use Trendskout AI to detect events that are difficult to predict, such as increased activity at a specific customer, or to detect upcoming churn (customer loss) …

Financial forecast

Predict financial KPIs such as cash flow, gross margin and more based on your existing data and proactively intervene to make adjustments.

Impact analysis

Expose the underlying drivers that control your processes. What drives the operational efficiency of your support process? What is the best follow-up action to realize an upsell?

Quality control & Visual inspection

Guaranteeing quality and safety often requires visual inspection. With Trendskout AI you can automate this and focus on your core.

Automate customer support

Supporting customers is crucial but often labor intensive. Provide your customers with the best service with AI enabled work flows, including speech and text.

Processing documents

Speed ​​up your administration and let Trendskout categorize, bundle and perform the right workflow actions on your documents.

services use case

Case Study: Further increase operational efficiency and optimal service delivery

IPG is a leading European player in call centers and customer relationship management in the broadest sense of the word. To further strengthen this positive, this service provider wanted to map the quality and performance drivers of the various interaction channels and processes. The Trendskout AI was used to analyze the large amount of structured data, text and speech and to identify hidden insights. These insights are then further valorised with automation workflows within Trendskout, and enabled IPG to further expand their lead.

artificial intelligence

Powerful Cloud-AI Platform

In addition to specific modules for service companies, the Trendskout AutoML platform also offers many possibilities for IT teams to quickly set up AI applications, Powered by our unique double AI low and easy to use UI that fully automates data transformations, algorithm selection and hypertuning.

Ready out-of-the-box

Fully equipped software with an intuitive interface, designed for non-data scientists.

Powerful

Trendskout uses the most popular AI frameworks and& libraries, including Spark and Tensorflow.

Multi-purpose deployment

Use Trendskout for multiple AI applications, simultaneously across different business units.

Best Value

SaaS model with a fixed monthly subscription. Continuous updates, support and hosting are included.

Connect effortlessly with your dataTrendskout for Sales has a wide range of plug-ins, making integration with your CRM / ERP package a snap

How do organizations benefit from AI and Machine Learning?

Gain free access to our Resource Center with interesting business cases.

Customer stories

arcadis
 in General

Arcadis and Trendskout partnership

A Global Leader redefining the boundaries of AI A versatile AI platform that would be capable of connecting to a variety of data sources, generating new insights and suggesting improvements. This was on Arcadis’s wish list when their leadership team reached out to Trendskout. What started as a pilot program quickly grew into a successful...

Ready to discover all features during a live demo?Get in touch and we will be happy to show you the direct business value of artificial intelligence for your organisation.

dpg media kurt and heiko